250-412-1437 infovictoria@retireathome.com
Customized Home Care Solutions!Greater Victoria: 250-412-1437

Why Choose Retire-At-Home Services?

Irene-PortraitOur History

For over 20 years we have been providing customized care to individuals who are dealing with health concerns that affect their independence. Our goal is to give our clients the choice to stay at home for as long as they wish while maintaining their independence.

Founded in Ottawa, Ontario by Irene Martin, RN, our focus from day one has been to provide seniors with a complete solution of Personal Home Care Services so that they can truly Retire-At-Home!

Mrs. Martin founded Retire-At-Home with the philosophy that quality care must address both the emotional and the physical health of an individual. It has been shown that the healing process is accelerated when a person is emotionally healthy.

This is the reason we aim to bring peace of mind to our clients and their families by making every effort possible to personalize our services to each client and their individual needs. This is our total well-being approach and is the philosophy that drives our entire team to build strong, long-lasting relationships with all our clients.

Stringent Recruitment of our Caregivers

The backbone of any home health care company is the strength of their caregivers. At Retire-At-Home Services we have a stringent and methodical process to ensure our staff are the most skilled and compassionate that Toronto has to offer.

Caregiver Recruitment

Over the years, we have built trusting relationships with local colleges, non-profit societies, and associations. Through these relationships, job boards, and referrals, we start with a large pool of candidates and spend considerable time and effort narrowing the field until only the best remain. Each candidate is first screened over the phone, and then interviewed in person. Successful candidates are subject to a criminal record check and must have at least two impeccable references.

We follow this up by providing each caregiver a full day orientation on providing care the “Retire-At-Home” way – to ensure the delivery of our services meet our high standards.

Caregiver Retention

Caregiver continuity is vital for a long-lasting and successful relationship with our clients. We ensure that our staff understand how valuable they are by providing above-average wages, training opportunities, and full schedules. Each new member of our team receives a thorough orientation, as well as a realistic job briefing when they begin working with a new client.

Caregiver Protection

Our caregivers are fully insured by our corporate liability insurance as well as the Work Safe BC.

Our Promise

We are very particular about the people we hire. When evaluating a potential hire, we always ask ourselves, “would I trust this person to look after my own parents?”. We believe this is where the bar should be set, and we will never lower it.

Contact us today to discuss the home care options for you or a loved one in Greater Victoria, or to book a Free In-Home Consultation.

 


We proudly serve the following towns and communities in Greater Victoria:
Victoria, Oak Bay, James Bay, Colwood, North Saanich, Central Saanich, Saanich, Sydney, Langford, View Royal, Metchosin.

Contact Us Today to Speak with a Home Care Specialist!

Testimonials

Jennifer

“I just want to thank you properly for the excellent service you gave me in providing such consistently top-notch caregivers for my father, sometimes on very short notice, since I started dealing with Retire-At-Home last October. You were always accomodating, inifinitely pleasant, helpful and supportive.”

Jennifer

2014-12-11T17:53:08+00:00

Jennifer

“I just want to thank you properly for the excellent service you gave me in providing such consistently top-notch caregivers for my father, sometimes on very short notice, since I started dealing with Retire-At-Home last October. You were always accomodating, inifinitely pleasant, helpful and supportive.”

Bruce

“Michelle and Team:  Thank you for your caring services in helping my elderly mother with her transition from hospital back to home. We really appreciated your flexibility to organize support with short notice, as well as your understanding of the complexities and challenges of eldercare. We would definitely use your services again.” 

Bruce

2014-12-11T17:12:50+00:00

Bruce

“Michelle and Team:  Thank you for your caring services in helping my elderly mother with her transition from hospital back to home. We really appreciated your flexibility to organize support with short notice, as well as your understanding of the complexities and challenges of eldercare. We would definitely use your services again.” 

Bob and Linda

“Thanks so much for all the help and support you’ve given us with Richard and Emmy.  Even in the short time we’ve dealt with you you’ve shown us kindness, patience and compassion. You made our lives easier to bear and for that we’re forever grateful.”

Bob and Linda

2015-08-20T14:25:49+00:00

Bob and Linda

“Thanks so much for all the help and support you’ve given us with Richard and Emmy.  Even in the short time we’ve dealt with you you’ve shown us kindness, patience and compassion. You made our lives easier to bear and for that we’re forever grateful.”

Thomas

Retire-At-Home, Victoria, has provided a variety of services including personal care, house-keeping, cooking meals, and companionship as well as taking my father-in-law to doctor and dental appointments, trips to have his hearing aids and glasses repaired, shopping and outings. They monitor and have set up a system to check and make sure that my father-in-law is taking his medication and is eating adequate meals. The care-givers have been wonderful so that their service delivery that started at two days, progressed to three, and now it is five hours per day seven days a week. This would not have been possible without sensitive, caring, and capable staff from Retire-At-Home. 

Thomas

2014-12-11T15:45:36+00:00

Thomas

Retire-At-Home, Victoria, has provided a variety of services including personal care, house-keeping, cooking meals, and companionship as well as taking my father-in-law to doctor and dental appointments, trips to have his hearing aids and glasses repaired, shopping and outings. They monitor and have set up a system to check and make sure that my father-in-law is taking his medication and is eating adequate meals. The care-givers have been wonderful so that their service delivery that started at two days, progressed to three, and now it is five hours per day seven days a week. This would not have been possible without sensitive, caring, and capable staff from Retire-At-Home. 

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